Start here
Ask us anything about moving to Berlin.
Weighing up a move, mid-relocation and stuck, or just visiting and wanting the good version of the city? Send one message and a real person from our team helps you think it through. No bots, English or German, within a working day, in confidence, and no obligation to go further.
Write to us
One message. A real person. No obligation.
This is the simplest way to get real, human help with moving to Berlin, and the start of almost everything we do, from a full relocation to a single quiet favour. Tell us what you’re weighing up; two lines will do. Someone from the team replies within one working day, in English or German, and whatever you share stays with us.
- WhatsApp +49 157 7132 4824
- Email hello@conciergeberlin.de
- It costs nothing to ask No fee to enquire, no obligation to go on, and nothing shared with anyone else.
Where people start
What people ask us about.
Two doors, one team. If you already know roughly what you need, start below. If not, just send a message above and we’ll point you the right way. Nobody leaves without an answer.
Relocation & Settling In
Everything it takes to land in Berlin and feel at home: the flat, the paperwork, the move, even the pet.
Luxury & Lifestyle
The Berlin most visitors never see, arranged quietly and handled with care.
Before you write
The questions we hear first.
Is it really free to ask?
Yes. It costs nothing to send a message, and nothing to talk something through. A fee only comes later, agreed in advance, and only if you ask us to take the work on.
How quickly will I hear back?
A real person from our team replies within one working day, often sooner. No automated queue, no ticket number, no chatbot between you and an answer.
What can I ask about?
Anything to do with settling into Berlin: the flat, the Anmeldung, a Schufa you don’t have yet, moving a household or a pet, or a suite, a table, and a good weekend. If it’s not something we handle, we’ll say so plainly and point you somewhere good.
Am I committing to anything?
Not at all. A first message is just a conversation. You’re under no obligation to go further, and whatever you share stays with us, in English or German.
Continue
You may also need
Or simply
Start with a message.
Whatever brings you to Berlin, a move, a weekend, or a question you can’t quite place, one message reaches a real person. In English or German, and in confidence.